General

The “Relic Hunter Team” owned by Attila Pogár headquartered in Germany 94357 Konzell, Auggenbach 16 and is responsible for trade and transport processes.

The data published on the website and on all other channels of the Relic Hunter Team is considered the intellectual property of the team.

Any disputes related to purchase and delivery, additional liability shall be governed by the General Terms and Conditions (hereinafter GTC). By purchasing or using the services the customer accepts this.

The customer also acknowledges that this document is available in digital format only.

In the event of unclear points, Parties shall seek a solution by mutual agreement which shall be recorded in writing.

 

Transport

The Relic Hunter Team is responsible for delivering the purchased products. In case of personal receipt it provides the opportunity to inspect the goods and warrants their condition as stated in the contract.

If personal pick-up is not possible, Relic Hunter Team will forward the goods to a shipping company. The additional shipping costs are borne by the buyer.

Relic Hunter Team do not take responsibility for the goods forwarded by post office / shipping company but send them secured so the interests of both parties are safe.

 

Offers

Relic Hunter Team reserves the right to change the offers on this site. Offers and promotions are valid as long as they are on the site.

 

Prices

The prices on this page are gross prices and do not include transportation and postage. The latter are charged to the buyer.

 

Warranty and repurchase

As described above Relic Hunter Team warrants that it will be handed over to the buyer personally or forwarded to the shipping company.

If the goods do not meet the quality specified in the contract and the buyer can prove that he has not caused the damage then Relic Hunter Team will be required to reimburse the buyer for the predetermined value of the damaged goods plus any additional costs (postage) agreed upon. Failing to prove Relic Hunter Team’s liability in this case shall preclude any further dispute.

 

Right of withdrawal

Directive 45/2014 of the European Parliament and Council on the detailed rules of consumer and business contracts (II.26.) the Consumer may, within 14 days of receipt of the ordered product, cancel the contract without giving any reason and return the ordered product. In the absence of this information, the Consumer is entitled to exercise his right of withdrawal for one year. If the Service Provider provides the information within 14 days after the receipt of the product or the conclusion of the contract, within 12 months, the time limit for withdrawal shall be 14 days from the notification of this information.

The Consumer may exercise his right of withdrawal by a clear statement to this effect by the Directive 45/2014. (II.26.) by means of the model declaration set out in Annex 2.

The period for exercising the right of withdrawal shall expire 14 days after the date on which the Product is received by the Consumer or a third party other than the carrier designated by the Consumer.

The consumer may exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

The cost of returning the product shall be borne by the consumer and the undertaking shall not bear the cost.

In the event of exercising the right of withdrawal, the Consumer shall bear no cost other than the cost of returning the product.

The consumer shall not have the right of withdrawal in the case of a non-prefabricated product which has been manufactured at the consumer’s request or at the express request of the consumer or which is clearly personalized to the consumer.

 

The Consumer shall also not exercise his right of withdrawal:

  • in the case of a contract for the provision of a service, after the fulfillment of the service as a whole, where the business has begun to fulfill with the consumer’s express prior consent, and the consumer has acknowledged that he will lose his right of withdrawal;
  • in the case of a product or service whose price or charge is beyond the control of the financial market undertaking, it shall be subject to any fluctuations that may occur in the exercise of the right of withdrawal;
  • sealed products which cannot be returned after opening for health or hygiene reasons;
  • in the case of a product which, by its nature, is inextricably linked to another product after its transfer;
  • for an alcoholic beverage which’s price depends on market fluctuations beyond the control of the undertaking and the price of which was agreed by the parties at the time of the conclusion of the contract of sale but is not fulfilled until thirty days after the date of conclusion;
  • in the case of a business contract where the business, at the express request of the consumer, requests the consumer to carry out urgent repair or maintenance work;
  • the sale and purchase of sealed audio or video recordings and computer software where the consumer has opened the packaging after delivery;
  • newspapers, magazines and periodicals other than subscription contracts;
    in the case of contracts concluded at a public auction;
  • in the case of a contract for the provision of accommodation, transport, car rental, catering or leisure services other than housing services, where the performance date or time limit specified in the contract has been fixed;
  • in the case of digital content supplied on a tangible medium, where the business has begun to fulfill with the consumer’s express prior consent and at the same time the consumer has agreed to forfeit his right of withdrawal after commencement of fulfillment.

The Service Provider shall refund the paid amount, including the shipping fee, to the Consumer immediately upon receipt of the product or receipt of the notice of cancellation in accordance with the above laws, but no later than 14 days after becoming aware of the cancellation.

The refund will be made using the same payment method as the one used in the original transaction, unless the Consumer explicitly consents to another payment method; the consumer will not be charged any additional costs as a result of the application of this refund method.

The Consumer is obliged to return the goods without undue delay, but in no case later than 14 days after sending the notice of cancellation to the Service Provider or to the address of the Service Provider.

In the case of a consumer’s written withdrawal, it is sufficient to send the withdrawal statement within 14 days.

The Consumer will comply with the time limit if he returns the product(s) before the end of the 14-day period. Returns are deemed to have been completed on time if the consumer has dispatched the product before the time limit expires.

The Consumer shall bear only the direct cost of returning the product, unless the undertaking has been made to bear this cost.

The Service Provider shall not be obliged to reimburse the Consumer for the additional costs resulting from the choice of a mode of transport other than the cheapest standard mode of transport offered by the Service Provider.

The Refund may be withheld by the Service Provider until the goods(s) have been returned or the Consumer has provided proof that they have been returned: whichever is earlier.

If the Consumer wishes to exercise his / her right of withdrawal, he / she may indicate this at one of the contact details of the Service Provider in writing (either with the attached statement), by phone or in person. In the case of a written notification by post, the time of posting shall be taken into account, and in the case of telephone notification, the notification by telephone shall be taken into account. In the case of postal notification, the Service Provider shall accept the notification as a recommended item or package. The ordered product can be returned to the Service Provider by post, in person or by courier service.

The Consumer shall only be liable for any diminished value resulting from the use which has been made of the product beyond its use as necessary to determine the nature, characteristics and functioning of the product.

Directive 45/2014 on the detailed rules of contracts between the consumer and the business Government Decree (II.26.) is available here.

Directive 2011/83 / EU of the European Parliament and the Council is available here.

The Consumer may also contact the Service Provider at any of the contact details in this Policy.

Only Users qualifying as consumers under the Civil Code are entitled to withdraw.

The right of withdrawal does not apply to the undertaking, that is to say, a person engaged in the profession, self-employment or business.

 

Procedure for exercising the right of withdrawal:

If the Consumer wishes to exercise the right of withdrawal, he / she shall indicate his / her intention to withdraw at the contact details of the Service Provider.

The consumer shall exercise his right of withdrawal within the time limit if he / she submits his / her withdrawal statement before the 14th day after receipt of the product. In the case of a written cancellation, it is sufficient to send the cancellation statement within 14 days. In case of notification by post the date of posting, in case of notification by email or fax the time of sending the email or fax will be taken into account.

In case of cancellation the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but not later than within 14 days from the notification of the cancellation statement. The deadline is considered to be met if you send the product before the 14 day deadline (so you do not have to arrive within 14 days). The customer shall bear the cost of returning the goods as a result of exercising the right of withdrawal.

However, the Service Provider shall not be obliged to reimburse the additional costs incurred by choosing a mode of transport other than the cheapest standard mode of transport offered by the Service Provider. The Consumer shall continue to exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

In the case of purchase of several products, if the delivery of each product takes place at a different time, the buyer may exercise the right of withdrawal within 14 days of the last delivery or receipt of the last delivered item or piece.

 

Installment / deposit / down payment

To make things easier for customers, Relic Hunter Team offers installments and down payment. The latter is 20% of the gross price of the products, after which the remainder shall be paid on delivery or in the case of personal pick-up at the latest spot of the meeting point.

The deposit also protects the interests of the buyer and Relic Hunter Team. If after the conclusion of the agreement the purchase fails and the buyer is liable the Civil Code under this provision the deposit stays with Relic Hunter Team. If Relic Hunter Team withdraws from the business over time then the buyer shall be paid with double the amount of the deposit. During billing, the deposit is always displayed in a clearly visible and understandable way.

If the customer need goods that are not in stock, you can use our relic hunting service. This includes searching for any previously released products at the specific request of the customer or pre-ordering future products. As these activities fall within the scope of the service, there is no possibility of exercising the right of withdrawal.

In the case of installment purchase, the parties are obliged to proceed in accordance with the terms of the contract (amount, frequency, delivery time, etc.). Failure to do so may result in immediate termination of the contract. In this case 20% of the gross price stays as deposit at Relic Hunter Team. In addition, the buyer may be required to pay a penalty the amount of which shall be specified in the prior contract. The amount of the penalty decreases with the value of the deposit. Relic Hunter Team provides the opportunity to reduce the amount of details or to postpone the payment deadline if the buyer requests us to do so.

In the case of the purchase of higher value goods at the specific request of the buyer an advance payment may be applied for the amount of which shall be determined by mutual agreement.

This case is not a deposit or a down payment, so their rules apply regardless of the down payment.

 

Ownership

All items are the property of Relic Hunter Team until the item plus any additional costs incurred are paid 100%.

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